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+971 56 505 7175
Email:
inquiries@pinoytourism.com
Email:inquiries@pinoytourism.com

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Pinoy Tourism
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To More Inquiry
+971 56 505 7175
To More Inquiry
+971 56 505 7175

Frequently Asked Questions

Sharing the answers to your questions about touring with Pinoy

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After your tour

The following information answers popular questions for when you return home, including how to share your feedback, stay connected, and enjoy your exclusive Pinoy Tourism Rewards. For information specific to River Cruising, please see our dedicated River Cruising FAQ page.

Tour Reviews Pinoy Tourism Rewards Staying in Touch

Tour Reviews

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Once you’ve returned home from your trip, you’ll receive an email from an independent review platform that collects guest reviews on behalf of Pinoy Tourism. Simply follow the prompts in the email to share your experience and feedback.



We’re proud of the trust our guests place in us, and we value every review shared by travelers like you. Your insights help us continue delivering authentic and meaningful travel experiences for future guests.

If you’d like to provide feedback or get in touch for any reason, you can reach our Guest Relations team through the Contact Us page on our website or email us at guestrelations@pinoytourism.com. We’d love to hear from you.

Pinoy Tourism Rewards

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Absolutely. Once you’ve traveled with Pinoy Tourism, you automatically become a member of our Pinoy Tourism Rewards program. Members enjoy 5% off their next tour, plus additional exclusive benefits and early access to promotions.
 Pinoy Tourism Rewards discounts can be combined with other ongoing offers, giving you even more opportunities to save on your next adventure.

You don’t have to do anything—membership is automatic after you complete your first Pinoy Tourism tour. You’ll receive an email confirming your membership and outlining your benefits within two weeks of your return.

When booking online, you’ll be asked if you’re a returning guest. Simply provide your details, and your discount will be automatically applied. You can also reach out to our team or your travel advisor to help process your next booking using your membership benefits.

As a member, you’ll receive exclusive updates via email about upcoming tours, early-bird deals, and special promotions. If you’re not receiving our newsletter, sign up on our website to stay informed about the latest travel inspirations, seasonal discounts, and destination highlights.

Yes. Pinoy Tourism occasionally hosts special events for our loyal guests and travel community throughout the year both online and in select cities. Keep an eye on your inbox for invitations to these exclusive experiences.

Yes. Once a Pinoy Tourism traveler, always a member. Whether your last tour was a few months ago or a decade ago, you remain part of our travel family and are automatically enrolled in our rewards program.

We’re proud that so many of our guests choose to travel with us again. If you’re ready for another adventure, browse our tours online or contact your preferred travel advisor. Don’t forget—your 5% Pinoy Tourism Rewards discount will apply to your next booking.

 Yes! Pinoy Tourism is part of a larger family of trusted global travel brands. Your membership allows you to use your 5% discount across partner companies that offer river cruises, adventure trips, family tours, and more. Contact our team for a full list of participating brands and options for your next journey.

Staying in Touch

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There are plenty of ways to keep in touch and stay inspired after your tour. Follow Pinoy Tourism on Facebook, Instagram, and YouTube for the latest travel news, destination tips, and guest stories.

You can also join our Pinoy Tourism Travelers Community, a dedicated online space for our past guests and rewards members. It’s a great place to reconnect with your tour group, share photos, swap travel stories, and get ideas for your next adventure.

Don’t forget to sign up for our mailing list if you haven’t already. Be the first to know about new tours, special offers, and travel updates straight to your inbox.

And of course, many of our Travel Directors help groups stay connected even after the tour ends—so keep an eye on your messages, and stay in touch with the friends you made along the way.